Online training and support
Friendly training so you feel comfortable, confident and in control online.
Using the internet can open up a world of connection, learning and convenience, but it can also feel overwhelming, especially if you are unsure where to start or worried about staying safe. Our online training and digital confidence support is designed to help you feel comfortable, confident and in control when using technology online.
We offer patient, one-to-one training that starts with the basics and builds at your pace. Whether you are learning how to use email, browse the internet, make video calls or understand social media, we take the time to explain everything clearly in plain English. There is no rushing and no jargon, just calm, friendly support tailored to you.
We also place a strong focus on online safety. This includes helping you recognise scam emails, phishing attempts and suspicious messages, as well as understanding safe browsing and protecting your personal information. Our aim is to give you the confidence to use the internet safely and independently.
What this support covers
- Getting started with the internet and basic online tasks
- Using email safely and confidently
- Video calling with family and friends
- Understanding social media in simple terms
- Safe web browsing and protecting personal information
- Recognising scam emails, phishing and suspicious messages
- Building confidence with everyday online activities
How it works
- 1
Get in touch
Call, send a WhatsApp message, email or use the contact form. Whichever feels easiest.
- 2
Free 30-minute chat
We listen, take a few moments to understand what you need and recommend the best next step.
- 3
Help at your pace
An in-home visit or online support, explained plainly. Pricing is agreed before we start.
Questions about online support and safety
Can you teach me to spot scam emails?
Yes. Recognising scam emails, phishing attempts and suspicious messages is a key part of our online safety training.
Can you help me video call my family?
Yes. Video calling with family and friends is one of the most popular things people want help with, and we take it step by step.
Is the training one-to-one?
Yes. We offer patient, one-to-one training that starts with the basics and builds at your pace.
Ready for friendly, patient help?
Ask for your free 30-minute consultation. There is no pressure and no jargon.